Question 1

What types of Hospitality Linens do you export?

Accepted Answer

We export a comprehensive range of hospitality linens including bed linens (sheets, pillowcases, duvet covers), bath linens (towels, bathrobes, bath mats), table linens (tablecloths, napkins, placemats), spa linens, and kitchen linens (dish towels, aprons). All products are designed specifically for hotels, resorts, restaurants, and hospitality businesses worldwide.

Question 2

What is the minimum order quantity (MOQ)?

Accepted Answer

While we offer a low minimum order quantity of 100 pieces for customized production through our supplier network, we recommend export orders of 1,000 pieces or more to ensure optimal pricing, better freight value, and maximum cost efficiency for our clients.

Question 3

Do you provide samples?

Accepted Answer

Yes, we provide samples for most products to help buyers evaluate quality before placing bulk orders.

Key details:
• Samples are chargeable with freight charges
• Sample costs can be adjusted against confirmed bulk orders (per agreed MOQ)
• Adjustments only apply when buyers confirm commercial orders in writing
• No bulk order within 15-20 days = sample charges remain non-refundable
• Custom/branded samples require additional lead time and may not be refundable
• To request samples, contact us with business details, intended order quantity, and shipping address

Question 4

What certifications do your products have?

Accepted Answer

Our products meet internationally recognized standards for safety, quality, and sustainability:

• OEKO-TEX® Standard 100 – Fabric free from harmful substances
• GOTS (Global Organic Textile Standard) – For certified organic cotton products
• ISO 9001 – Quality Management System compliance
• Product-Specific Certifications – Anti-slip, waterproof, fire-retardant properties (on request)

Note: Base-level certifications included for standard products. Buyer-requested certifications, lab testing, or third-party inspections (SGS, Intertek, Bureau Veritas) are chargeable.

Question 5

What is your lead time for orders?

Accepted Answer

Standard lead time is 2-4 weeks depending on the product and order quantity. We can expedite orders for urgent requirements. Custom orders with embroidery or special packaging may take 4-6 weeks. We provide regular updates throughout the production process.

Question 6

Which countries do you export to?

Accepted Answer

We export to USA, Europe, Canada, GCC (UAE, Saudi Arabia, etc.), Australia, Asia, Africa, and other global markets. We handle all export documentation, customs clearance, and logistics to ensure smooth delivery. Our global reach spans 50+ countries across 5 continents.

Question 7

What payment terms do you offer?

Accepted Answer

We offer flexible payment terms including T/T (Telegraphic Transfer), L/C (Letter of Credit), and advance payment options. Our standard payment structure is 100% advance payment upon order confirmation. We provide secure payment methods and clear documentation for all transactions.

Question 8

Do you offer customization services?

Accepted Answer

Yes, we offer comprehensive customization including embroidery, monogramming, custom sizes, colors, packaging, and logo branding. We can create custom packaging with your brand identity and provide professional logo embroidery on products. Custom orders require additional lead time and minimum quantities.

Question 9

What are your quality control measures?

Accepted Answer

We have a dedicated quality control team and state-of-the-art factory with modern machinery. Every product undergoes rigorous quality checks including GSM testing, color fastness, durability tests, and final inspection before packaging. We maintain strict quality standards to ensure premium products.

Question 10

Can you provide custom packaging and branding?

Accepted Answer

Absolutely! We offer custom packaging solutions including branded polybags, product inserts, and packaging materials. We can also provide logo embroidery or jacquard weaving on products. Examples of custom packaging and branding are available on request.

Question 11

What are your shipping and delivery options?

Accepted Answer

We offer FOB (Free On Board) and CIF (Cost, Insurance, and Freight) shipping terms. We handle all export documentation, customs clearance, and logistics. We work with reliable shipping partners to ensure timely delivery worldwide. Tracking information is provided for all shipments.

Question 12

Do you offer after-sales support?

Accepted Answer

Yes, we provide comprehensive after-sales support including product guidance, care instructions, and assistance with any issues. We maintain long-term relationships with our clients and are always available to help with future orders or product inquiries.

Your Global Partner forPremium Hospitality Linens

Professional-Grade Hospitality Linen Solutions

Bath Linen Collection

Bed Linen Collection

Spa Linen Collection

Kitchen Linen Collection

Table Linen Collection

Why Choose Sharvanta Overseas?

Premium Quality

Global Reach

Custom Solutions

Fast Delivery

Global Export Network

United States

Europe

Canada

GCC

Australia

SouthEast Asia

Africa

Frequently Asked Questions